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Terms and Conditions


1.1 These terms apply to your use of the Sanctuary cars UK website namely www.Sanctuarycars.co.uk  (“the website”).

1.2 These terms should be read in conjunction with the Privacy Policy and Cookies Policy for the website which tells you how we collect and use personal data you provide to us or which we collect.

1.3 By accessing or using the website you confirm you have read, understood and agree to be legally bound by these terms, the Privacy Policy and Cookies Policy in their entirety each time you access the website. If you do not agree to these terms, the Privacy Policy or the Cookies Policy, please do not use the website.


2.1 The website is operated by Sanctuary Auto (UK) Limited (“we”, “us”, “our”).

2.2 We are registered in England and Wales under company number 11104960 and Registered Office: 71-75 Shelton St, London WC2H 9JQ

2.3 The company currently do not have a registered VAT


3.1 Our vehicles, other products and services (together referred to in these terms as “vehicles”) are sold in the UK through approved dealers.

3.2 Please note that whilst such dealers sell Sanctuary Cars vehicles, they do not have authority to bind Sanctuary Cars and they are not acting as agents for Sanctuary Cars.

3.3 These terms do not apply to websites operated by dealers and each dealer’s website shall be subject to its own terms of use.


4.1 You may use the website for lawful purposes only and in accordance with these terms. You must not use the website in any way that breaches any applicable local, national or international law or regulation or which is fraudulent in any way.

4.2 You are allowed to access, download and print the materials on the website for your own personal, non-commercial use only and/or for internal business purposes only.

4.3 Unless you obtain our express written consent in advance, you must not:

4.3.1 access or print any or all parts of the website for any commercial purpose;

4.3.2 copy (including storing and downloading), distribute, publish, transmit, alter, adapt, create derivative works from, or otherwise exploit in any way or use the material on the website, either in whole or in part except as expressly permitted above;

4.3.3 remove any copyright, trademark or other intellectual property notices;

4.3.4 use the website to transmit or procure the sending of any unsolicited or unauthorised spam or advertising material;

4.3.5 seek to interfere or damage the website or its content;

4.3.6 frame, harvest or link to the website or its content or use the material on the website, or any part of it, on any other website or social media platform.


5.1 The website is intended to provide general information only.

5.2 The information on this website is intended for United Kingdom residents. Therefore, we are unable to fulfil any requests for brochures or to provide information to non-UK residents, as the specifications of Sanctuary Cars vehicles in non-UK countries may differ to those in the UK.

5.3 The display of vehicles on the website does not constitute an offer to sell.

5.4 We endeavour to ensure that the material contained on the website is accurate and complete at the date first published. However, we cannot guarantee this and you should recognise that information contained on the website may become out of date over time.

5.5 We reserve the right to alter, remove or update materials and information on the website at any time without notice.

5.6 The website and the information contained in it is provided for your use “as is” without any warranty (whether express or implied) of any kind.

5.7 We are not responsible for any action you take as a result of relying on any information provided on this website or for any loss or damage suffered by you as a result of such action.

5.8 The information contained on this website may not satisfy the laws of any other country.


6.1 The images on our website of the vehicles are illustrative only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the true colour of the vehicles.

6.2 From time to time, the website may display images of vehicles or certain specifications of vehicles which are no longer available or which are not available in the UK or part of the UK. To check the availability of a specific vehicle, please contact us.

6.3 Whilst we try and provide as much information as possible about the specification of the vehicles shown on our website, the information shown will not always be comprehensive or up to date.

6.4 Due to our policy of continuous product improvement, all particulars are subject to constant revision and Sanctuary Cars reserves the right to, at any time, change, alter or modify, among other things, specifications, colours, offers and prices of models without any notice.

6.5 You should check with your us that any information you have seen on this website is accurate before action on it (in particular, please check pricing information).


7.1 Please note that the prices shown on our website [are indicative only and] may be subject to change depending on factors such as the particular specification of a vehicle. To find out a price for a specific vehicle, please contact us.

7.2 Any quotes generated on the online finance calculator are indicative only. The provision of finance is subject to status and terms and conditions, moreover, guarantees and indemnities may be required. For more information and a definitive quote, please contact us.


8.1 We reserve the right to suspend access to all or part of the website or close it indefinitely without notice. Access may be terminated or suspended either in relation to specific users or to all users. In such circumstances, we shall have no liability to you in respect of the website being unavailable.

8.2 In addition, we do not warrant that the functions or materials on, or accessed from, the website shall be uninterrupted or free from errors.


9.1 We reserve the right to change these terms at any time without notice.

9.2 It is your responsibility to check the terms regularly in order to be aware of any changes which are made to them.

9.3 By continuing to access the website after the terms have changed, you are agreeing that you have read, understood and agree to be bound by the updated terms.


10.1 We are the owner or licensee of all intellectual property rights in the website and in the materials which appear on the website. This includes but is not limited to the text, photographs, images, graphics, illustrations, designs, written and other material including the program and code. Our rights include trademarks, copyright, design rights and all other intellectual property rights and all our rights are reserved.

10.2 If you acquire any rights in or to the website or materials on it, you agree to assign those rights, on a worldwide basis, to us and unconditionally and irrevocably to waive all moral rights you may have acquired.


11.1 We do not warrant that the website, its content or the server(s) that make it available are error or virus free or free of other harmful components or that your use of the website will be uninterrupted. You are accessing the website at your own risk and to the extent permitted by law and subject to clause 18.1 we will not be liable for any loss or damage suffered by you as a result of viruses or other harmful material which you access from the website.

11.2 You are solely responsible for ensuring that you have suitable equipment and security and virus protection in place before using the website.

11.3 You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server computer or data base connected to our website.

11.4 You must not introduce viruses, trojan horses, worms, logic bombs, spyware, adware or other harmful materials to the website which may adversely affect the operation of any computer or program or the website.


12.1 There may be sections of the website which can only be accessed by users who we have given a log-on or password.

12.2 We have sole discretion to determine whether or not to allow you access to any secure areas of the website and we may suspend your access at any time.

12.3 If we do provide you with a log-on and/or password to access a secure area, it is your responsibility to ensure that these details are kept confidential at all times and you must not disclose your password to any third party.

12.4 We reserve the right to disable any log-on and password at any time if in our opinion there is a risk of the confidentiality of the password being compromised.

12.5 In the event that a third party gains access to your log-on or password, you should notify us immediately via http://www.sanctuarycars.co.uk/contact-us. We are not liable for any loss resulting from your failure to protect the confidentiality of your log-on or password.


13.1 You can use the website to place a car order for a vehicle (or vehicles). This is a special service, which we offer as shown on the website. Please note that submitting a request for a car does not guarantee that you will be offered a car. We advice our customers to make sure all information about your car is correct and accurate in order to  us to provide the best service. We do not take responsibilities for incorrect information and error in the request.

13.2 Presenting you an offer is subject to availability, status, terms and conditions and vehicle. For more information about car offer, please contact us or one of our sales team.

13.3 You can use the website to request a test drive of a vehicle (or vehicles) shown on the website. Please note that submitting a request for a test drive does not guarantee that you will be offered a test drive.

13.4 Test drives are offered subject to status, terms and conditions and vehicle and dealer availability. For more information about booking a test drive, please contact us or one of our sales team.


14.1 From time to time, we may offer games on the website for your entertainment. Unless we say otherwise, there are no prizes for participating in these games.

14.2 Sometimes, it may be possible to record the score you achieve in the game, if you wish to do so, please indicate this when entering the game. This data will only be stored for a limited time. Please note that the name you supply may be displayed on a public score board displayed alongside the game.

14.3 We reserve the right to permanently withdraw or temporarily suspend any games shown on the website, we may also make changes to the format or operation of the game where we see fit.

14.4 We are not liable to you if you are unable to access or play a game shown on the website.


15.1 From time to time, we may run promotions on the website. Where you wish to participate in any such promotion, please ensure you first check the promotional terms and conditions as these will apply to any entry which you submit.


16.1 RSS Feeds We may provide information on the website via RSS Feeds. This information is provided solely for the convenience of users and we are not responsible for its content.

16.2 Twitter A Twitter feed has been embedded into the website. This Twitter feed displays tweets placed by us using the handle @Sanctuarycars and may also include comments made by other Twitter users. Tweets posted other Twitter users represent the opinion of that individual user only and are not endorsed or verified by us.

16.3 Google reviews On the website, reviews of our vehicles posted by customers using “Google reviews” are displayed. This feedback is posted by Sanctuary Cars customers and is not censored by us, therefore we accept no responsibility for the accuracy or content of reviews posted.


17.1 If we fail to comply with these terms, we are responsible for any loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time you accepted accessed or used the website and accepted these terms in doing so. We do not accept liability for any loss or damage which was not foreseeable.

17.2 To the extent we may lawfully do so we exclude liability for any implied terms and conditions including those implied by statute, common law or the law of equity.

17.3 However, nothing in these terms shall affect our liability for death or personal injury caused by our negligence, nor our liability for fraud or serious misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

17.4 Nothing in these terms affects your legal rights as a consumer. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

18. LAWS

18.1 If any of the provisions of these terms is or becomes invalid or contravenes any law then the remaining provisions shall not be affected.

18.2 It is intended that the website will be used by persons resident in the United Kingdom. If you are resident outside the United Kingdom, please look at the Sanctuary Cars website specific to the country in which you are based.

18.3 These Terms are governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

18.4 No waiver shall constitute a waiver of any other terms. No failure by us to exercise a remedy shall constitute a waiver to subsequently exercise any remedy.

© Sanctuary Auto (UK) Limited

All rights reserved


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